We have an online scheduling program that we're pretty proud of. It allows you to check availability and book your appointment at your convenience, 24 hrs a day, 7 days a week, it will show you what appointments are available down to the 15 minute mark. Of course if you prefer to call or text to make your appointment you are welcome to do so, but sometimes if we end up playing "phone tag" what we have available might change by the time you get back to us, so online booking is recommended. You can book your appointment by clicking the "Schedule Appointment" button on almost every page, but if you need assistance please feel free to contact us at (469) 667-8728.
Cancellation Policy. We do understand that things come up, however do to the "Appointment Only" nature of our business, we must enforce our cancellation policy without exception. Each client will get one "fee pass" per year if they need to reschedule an appointment with less than 24 hrs notice, as long as you contact us at least 2 hrs. before the start time of your appointment. Any "no call/no show" appointments, or appointments that are cancelled, rescheduled, or moved with less than 2 hours notice will still be billed at the full rate of the service fee for the appointment you scheduled.
Appointments cancelled, rescheduled, or moved with less than 24 hrs. notice: Will be billed at the full rate of the service you selected.
Appointments cancelled, rescheduled, or moved with 24-48 hrs. notice: Will be billed at 50% of the normal pricing for the service you selected.
Initial applications of lash extensions (full sets) can take anywhere from 1 1/2 to 2 1/2 hours, depending upon your natural lashes and the look that you want. Obsessive refills (1 Week) typically take 20-30 minutes, Mini Refills (2 Week) are about 30-45 minutes, and Standard Refills (3 Week) might last as long as an hour. Please book your appointment accordingly, if you need more time feel free to book up a level! Also please arrive 10 minutes early if it's your first time here to complete paperwork and give yourself a buffer to find us, and on time for subsequent appointments. If you show up 10 minutes late for a one week appointment, it doesn't give us a lot of time to make your lashes as Simply Beautiful as we know they can be!
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